OpenAI digs in on a fundamental disconnect in new research: AI is ready for primetime, many businesses aren’t
- lastmansurfing
- 18 hours ago
- 1 min read
At last week’s World Economic Forum in Davos, OpenAI CFO Sarah Friar noticed a shift: AI is no longer treated as a future experiment or a side conversation. Instead, world leaders are discussing it alongside geopolitics, energy, and security—as a core piece of economic infrastructure.
But there’s a problem. Most organizations aren’t actually using AI to its full potential. Friar, who joined OpenAI in June 2024, kept hearing the same concern at Davos: a “capability overhang.”
In plain terms, it’s a mismatch between what AI can do right now and what companies are actually doing with it. The tools are powerful and ready, but they’re barely integrated into how most businesses work or make decisions. Companies are only scratching the surface.
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